Accidental Counsellor online public workshop: 29 July 2020

Accidental counsellors often find themselves in a counselling role by accident, as a result of conversations or requests from customers, colleagues, friends or others. Facilitated by experienced Lifeline mental health trainers, this online workshop provides practical and effective skills to step into the shoes of a counsellor and be able to respond to and support others when they’re experiencing a challenging time.

Wed 29th Jul 2020
9:00 am - 12:30 pm

This event is now closed

Learning Outcomes

By the end of this course participants will be able to:

  • identify signs of people in emotional crisis
  • improve communication and active listening skills to provide support
  • gain awareness of mental illness and suicide intervention
  • discover helpful support options and referrals
  • explore self-care strategies when in a supporting role.

Who should attend?

Employees who encounter people in crisis in their work roles and workplace environment who are aged 18+ years.

Course format

Accidental Counsellor incorporates a 3.5-hour Zoom workshop, plus a 90 minute eLearning module to be completed by each participant prior to the training.

View the Terms and Conditions here.